Posts Tagged customer service

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Tales in Awesome Customer Service

Wednesday, December 8, 2010 1 Comment

In this week’s video, L.E. and Nathan talk about the rare times that customer service experiences go amazingly, astoundingly, mind-blowingly right, like the Nathan’s example today. Click the link to watch!

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My Battle with Xbox “Support”

Wednesday, November 10, 2010 1 Comment

In this week’s video, L.E. and Nathan discuss the nightmarish “service” L.E. received after opening an old Microsoft Points card, only to find out that the code was faded and unreadable. And so the nightmare began. Click the link to watch!